Items typically ship within 2 to 3 business days or arrangements can be made to pick up locally in Chautauqua Institution. We ship by USPS Priority Mail and that will include a tracking number and insurance. We will notify you once the item has shipped.
Due to the handcrafted nature of our products we cannot offer refunds but will gladly give you a Gift certificate for the amount purchased less shipping. We ask that you contact us within 15 days of the receipt of your item in this case.
Cancellation / Return / Exchange Policy
Items can be exchanged for a Gift Certificate from the Gallery for the purchase price less shipping. This certificate is good for one year from the date of exchange and is non transferable.